Our commitment to data security
/ Last updated: [June 1, 2026]
Doshi Levien respects your privacy. We only collect the information we need to run this website, respond to messages, send our newsletter, and understand how people use the site. We do not sell your personal information. We do not collect payment details through this website. We try to keep things clear, simple and proportionate.
This policy explains what we collect, why we collect it, and what choices you have.
Who we are
This website is operated by Doshi Levien Ltd, [registered address], [company number, if applicable]
If you have any questions about this policy, or about how we use your information, you can contact us at: mail@doshilevien.com
For UK data protection law, Doshi Levien Ltd is the data controller for the personal information collected through this website.
We may collect information in a few different ways
A. When you contact us
If you contact us by email or through the contact page, we may collect:
- your name
- your email address
- your company or organisation, if you choose to provide it
- your message
- any other information you decide to send us
We use this information to understand your enquiry and respond to you.
B. When you sign up to our newsletter
If you sign up to our newsletter, we may collect:
- your name, if requested
- your email address
- your subscription preferences
- information about whether you open or interact with our emails
We use this information to send you news, updates and occasional communications from Doshi Levien.
Our newsletter may be managed through a third-party email platform, such as [insert newsletter platform]. You can unsubscribe at any time by using the unsubscribe link in our emails, or by contacting us at mail@doshilevien.com.
C. When you visit our website
When you visit our website, we may collect basic information about how the site is being used.
This may include:
- which pages are visited
- how long people spend on the site
- which links are clicked
- how visitors arrive at the site
- device and browser information
- approximate location, such as country or city
We use this information to understand what is useful, what could be improved, and how people move through the website.
We may use tools such as Google Analytics for this.
How we understand website behaviour
We may use tools such as Microsoft Clarity, Hotjar or similar services to better understand how visitors use the website.
These tools can show us things like clicks, scrolling, heatmaps and session recordings. They help us see where the website is working well and where the experience could be clearer.
Where required by law, these tools will only be used if you have given consent through our cookie banner.
The information we do not collect
We do not collect payment information through this website.
We do not knowingly collect sensitive personal information, such as health information, religious beliefs, political views, financial details or other sensitive categories of data.
Please do not send us sensitive personal information unless it is necessary for your enquiry.
How we use your information
We use your information to:
- reply to messages and enquiries
- manage our communication with you
- send newsletters, if you have signed up
- understand how the website is being used
- improve the website and user experience
- keep the website secure and working properly
- keep appropriate business records
- meet legal obligations where needed
We only use your information where we have a lawful reason to do so.
Our legal reasons for using your information
Under UK data protection law, we need a lawful reason to use personal information.
Most commonly, we rely on one of the following:
A. Your consent
We rely on your consent when you sign up to our newsletter or agree to non-essential cookies, such as analytics or behaviour analytics cookies.
You can withdraw your consent at any time.
B. Our legitimate interests
We rely on our legitimate interests when we respond to enquiries, manage communication, improve the website, keep appropriate business records, or help keep the website secure.
We only do this where we believe our interests are balanced with your rights and expectations.
C. Legal obligations
Sometimes we may need to use or keep information to meet legal, tax, accounting or regulatory requirements
Cookies
Our website may use cookies and similar technologies.
Cookies are small files placed on your device. They help websites work properly, remember choices, understand usage and improve performance.
The cookies we need
Some cookies are essential. They help the website function properly, support security, load pages, or remember your privacy choices.
These cookies do not usually require consent.
The cookies that help us improve the site
We may use analytics cookies, such as Google Analytics, to understand how people use the website.
We may also use behaviour analytics tools, such as Microsoft Clarity, Hotjar or similar services, to understand how people move through the site.
These cookies and tools will only be used where you have given consent.
Cookies from other platforms
If we embed content from other platforms, such as videos, maps, social media or other external services, those platforms may set their own cookies.
Where required, these will only be used with your consent.
You can manage your cookie choices through our cookie banner or cookie settings. You can also control or delete cookies through your browser settings.
Who we share your information with
We may share limited information with trusted services that help us run the website and communicate with you.
This may include:
- website hosting providers
- website developers or maintenance providers
- analytics providers
- newsletter platforms
- professional advisers, where necessary
- legal or regulatory authorities, where required
We only share what is necessary.
We do not sell your personal information.
Where your information may be processed
Some of the services we use may process information outside the United Kingdom or European Economic Area.
Where this happens, we take reasonable steps to make sure appropriate safeguards are in place.
How long we keep your information
We only keep personal information for as long as we need it.
As a guide:
- enquiry emails may be kept for as long as needed to manage the relationship or keep appropriate business records
- newsletter information is kept until you unsubscribe or ask us to delete it
analytics information is kept for a limited period within the relevant analytics platform - legal or business records may be kept for longer where required
When information is no longer needed, we delete it or anonymise it where appropriate.
Your choices and rights
You have rights over your personal information.
You can ask us to:
- tell you what personal information we hold about you
- correct information that is wrong
- delete your information
- restrict how we use your information
- object to certain uses of your information
- withdraw consent, where we rely on consent
- transfer your information, where applicable
To make a request, contact us at:
mail@doshilevien.com
We may need to confirm your identity before responding.
If you have a concern
If you have a concern about how we use your information, please contact us first so we can try to resolve it.
You also have the right to complain to the UK Information Commissioner’s Office, the UK regulator for data protection.
Links to other websites
Our website may link to other websites, platforms or services.
We are not responsible for how those websites collect or use your information.
We recommend reading their privacy policies before sharing personal information with them.